Privacy Policy

Your Vision, Your Privacy, Our Priority

At Outside Optical, we believe quality eye care starts with trust.  We are committed to protecting your personal information and ensuring you feel safe throughout your visit.

Your Personal Information - we only collect information necessary for clinical care.

• Secure Storage: Your records are kept on encrypted, password-protected systems and in locked clinical files.

• Strict Access: Only staff directly involved in your care or administration can access your file.

Your Visit, Your Space - your right to a private and dignified examination.

• Closed-Door Consults: All clinical tests are conducted in private rooms.

• Your Consent Matters: We will always ask for your permission before allowing a student or observer to sit in on your consultation.

• Discretion: Our team is trained to discuss your details quietly to ensure other patients don't overhear.

Your Rights & Decisions - you're in the driver's seat when it comes to your healthcare.

• Informed Consent: We will explain every test and treatment clearly so you can make the best choice for your eye care.

• Sharing with Others: We will never share your results with family, employers, or other health providers without your explicit written or verbal consent.

• Access Your Records: You have the right to request a copy of your clinical results or prescriptions at any time.

Inclusive and Respectful Care - we provide care that is:

• Free from Bias: Consistent and fair regardless of cultural background, gender, disability, or circumstances.

• Culturally Safe: We strive to provide an environment that respects your heritage and personal values.

Have Questions?  We're happy to chat!  If you would like to see our full written Privacy Policy or have questions about how we manage your data, please speak to one of our friendly team members.